Question 1

Is Blazrr free?

Accepted Answer

Yes. Sign-up, the radar, messages, albums and visits are free. One-off options (boost, incognito mode…) can be activated with credits, with no subscription.

Question 2

Where is Blazrr available?

Accepted Answer

In Belgium, France, Luxembourg, the Netherlands, Germany and Spain. Belgian law governs the service while mandatory protections in your country of residence remain respected.

Question 3

Do I need to download an app?

Accepted Answer

No. Blazrr opens in your browser and can be added to your phone's home screen in one tap, without an app store. You then get notifications like a real app.

Question 4

Do I need to be 18?

Accepted Answer

Yes, Blazrr is for adults only. Any profile can be reported or blocked in one tap, and the moderation team reviews photos and reports.

Question 5

What is Swipe?

Accepted Answer

A quick way to discover nearby profiles: "Tonight" for guys available now, "Match" for a mutual like. You get free swipes every day, more with a boost.

Question 6

How do stories work?

Accepted Answer

You post a photo or video visible to members for 24 hours. They can react or reply privately, and you can see who viewed it.

Question 7

Can we call each other in the app?

Accepted Answer

Yes, voice or video from any conversation, without sharing your number. You can mute the mic, camera or sound at any time, and turn calls off in settings.

Question 8

What happens to messages used for AI reply ideas?

Accepted Answer

Only when you tap “Reply ideas”, the latest received message is processed temporarily to suggest three replies in your language. Nothing is sent automatically: you can choose, edit or ignore them.

Question 9

Can others see my exact location?

Accepted Answer

No. Members only see how far apart you are, never your address or a precise point on a map. You can also hide from distance searches in settings.

Question 10

Who can see my private photos?

Accepted Answer

Only members you've given your private album key to. You can revoke access at any time, member by member, and it takes effect within minutes.

Question 11

How do I stay discreet?

Accepted Answer

Several settings exist: hide your age, opt out of remote searches, or turn on incognito mode (with credits) to visit profiles without leaving a trace for 24 hours.

Question 12

How do I appeal a suspension or ban?

Accepted Answer

The sanction page has a full form. Explain the situation, add context and your commitment, and attach up to three evidence links. You can then follow its status and the team's decision.

Question 13

What are credits?

Accepted Answer

A virtual currency specific to Blazrr. You use it to activate single options: boost your profile, appear first in suggestions, browse incognito… Priority messages are free. Buy them in packs or earn them for free.

Question 14

How do I earn free credits?

Accepted Answer

10 credits are offered at sign-up. Then: +5 when your profile is complete, +5 once you've added 3 photos or videos, +3 the first time you share the app. Each reward can only be earned once.

Question 15

How does the boost work?

Accepted Answer

The boost puts your profile at the top of the radar for 30 minutes, with a gold badge visible to other members. You get one free boost per day; extra ones cost credits. The super boost lasts 2 hours.

Question 16

Are credits refundable?

Accepted Answer

No. Credits, whether purchased or free, are non-refundable and cannot be exchanged for money. They can only be used inside the app.

Question 17

I'm not getting notifications, what should I do?

Accepted Answer

Check two things: Settings → Notifications in the app, and the notification permission for Blazrr in your phone or browser settings. If the app is installed on your home screen, alerts arrive even when it's closed.

Question 18

How do I delete my account?

Accepted Answer

Settings → "Delete account". Your profile disappears right away for other members. For 30 days, just sign back in to get everything back. After that, your profile, photos, messages, credits and access keys are permanently erased.

Question 19

How do I contact the team?

Accepted Answer

By email at contact@blazrr.be for any general question, or at moderation@blazrr.be for problematic behaviour. We reply as fast as we can.

Blazrr frequently asked questions

Getting started

Features

Privacy and safety

Credits and boost

Account and help

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